FAQ

  • Who is JP Supplies?

    JP Supplies began in 1989 as a small family business in Crawley. Since then we have grown into one of the leading providers for Safety Boots, clothing and cleaning materials in the South East. JP Supplies continue to grow focusing on customer service as their first priority.

  • Why pick JP Supplies for all your cleaning materials, PPE and safety boots?

     At JP Supplies we ensure our customer the best value, high quality supplies in the PPE, cleaning supplies and safety boots range. With over 25 years experience in the trade we offer our customers the highest standards. At JP supplies we are a leading personal protection equipment supplier, safety boots supplier and supplier of hygienic chemicals and cleaning products to clients in the South East of England. We have our own delivery team and with a swift and successful delivery schedule we aim to make sure all orders are shipped and delivered to exceed customer standards.

  • What sectors of the industry do you supply to?

     At JP Supplies we supply to a wide range of sectors such as commercial cleaning, leisure centres, schools, nurseries, catering, care homes, airports, facilities management and general members of the public.

  • What are the delivery costs?

    The delivery charge is £5.95 + VAT for up to 20 KGS to UK mainland. If the total shipment comes to over 20 KGS then the charge will be £10.95 + VAT.

    Please note there is an extra surcharge for Scottish highlands, Ireland and offshore. For Scottish highlands there is an extra £9.00 surcharge.

  • Do you supply composite footwear?

    We stock and supply a wide range of safety footwear and boots however as we are one of the leading suppliers to a number of UK airports we stock a large range of composite footwear. Our Composite footwear range can be found via the safety boots section on our website.

  • How do I set up an account?

    To set up an account online – once you have select the items you would like to purchase proceed to the checked out screen. Once there you will be asked to either log in or register an account. Once you have clicked register an account, follow the step by step instructions on the screen to complete the set up.

    If you are looking to set up a credit account, you must have company trading name with 2 trade references, company incorporation number plus your bank details which must be sent to us via email sales@jpsuppliesltd.co.uk

  • How do I find a product?

    There is a number of ways you can search for products via our website. You can either search via the categories pages on the left hand side. The categories range from Safety boots/ footwear to chemicals/ cleaning products. Once you have selected a main categories there is a number of sub categories for you to select from making it easier to find the item you are looking for. Another way to search for an item is by using the search bar which can be found in the top right hand corner of your screen.

    If you are unable to find a product on our website please call or emails us. Details can be found on our contact us page.

  • How long will delivery take?

    At JP Supplies we have our very own dedicated delivery team waiting to deliver your orders, we have a swift and successful delivery schedule to make sure all orders are shipped and delivered in a timely manner. We aim to supply your order within 3-5 working days via our own delivery team or via courier.

  • What is your company address?

    JP Supplies LTD, 2 Spindle Way, Crawley, RH10 1TG, Full details can be found on our contact us page.

  • Do you have a trade shop?

    Our Trade shop is based in Crawley, We are open Monday to Friday 8:00 AM to 5:00 PM. Please be advised we do not hold stock for all items on the website in our Crawley trade shop, to avoid disappointment we’d recommend calling before visiting to check stock.

  • Can I collect my order?

    Orders places online can be collected from our store in Crawley. The address for our store is- JP Supplies, 2 Spindle Way, Crawley, RH10 1TG. Please wait for your order to be completed before collecting.